SFD3

Thanks for Coming!

Thanks to all who participated in Support Firefox Day 3. If you are interested in helping with user support, you can get started in the forums or live chat. You can also find ways to help on the Contributor Home Page, interact with the Firefox Support community using the chat box below, or read the Contributors Forum. If you enjoyed Support Firefox Day 3, don't forget to create your support.mozilla.com account and check back for future events.

Video recordings of workshops coming soon!

If you missed some of the sessions we held on Friday, we will soon be posting video recordings on this page. For future events in the Firefox Support community, watch the Firefox Support blog

Video recordings of workshops coming soon!

If you missed some of the sessions we held on Friday, we will soon be posting video recordings on this page. For future events in the Firefox Support community, watch the Firefox Support blog

User interface overview and workshop (10:30 am PDT)

Overview of Firefox 3's new features with Director of Firefox Development Mike Connor - Learn about what's new in Firefox 3 and how those changes came to be.

Security Workshop (11:30 am PDT)

How to use the Site Identification button and other new security features with Human Shield Johnathan Nightingale - How Firefox 3 keeps you even safer on the web.

The Awesome Bar and You! (12:30 pm PDT)

Bookmarks, History, the Awesomebar and you! with Lead Places Developer Dietrich Ayala - Take advantage of Firefox 3's complete rethinking on how you get where you want to go, and how to get back to where you've been.

Power User Tips & Tricks (1:15 pm PDT)

Tricks for powerusers with Community Program Manager Seth Bindernagel - Learn some tweaks and cheats to get even more out of Firefox 3.

Firefox Support Workshop (2:00 pm PDT)

All about Firefox 3's new web-based help with Firefox Support Manager David Tenser, hosted by Keeper of the Knowledge Base Chris Ilias. Help just got better. Find out all the ways we can help you keep Firefox purring.

Schedule

Support Firefox day 3 was held on Friday, June 20, 2008. We had the following sessions:

10:30 am PDT - Overview of Firefox 3's new features with Director of Firefox Development Mike Connor

11:30 am PDT - How to use the Site Identification button and other new security features with Human Shield Johnathan Nightingale

12:30 pm PDT - Bookmarks, History, the Awesomebar and you! with Lead Places Developer Dietrich Ayala

1:15 pm PDT - Tricks for powerusers with Community Program Manager Seth Bindernagel

2:00 pm PDT - All about Firefox 3's new web-based help with Firefox Support Manager David Tenser, hosted by Keeper of the Knowledge Base Chris Ilias

Followed by an open session:

Helping users with the Firefox Support community. We'll show you how to get started helping users with problems and troubleshooting problems. Anyone can get started, you don't have to be an expert!


Use the chat box below to ask a question during the live workshops.

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Chat with us now using the box on the right, or use irc.mozilla.org #sumo. Hang out with the community and find out more about how to support Firefox.

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