Is there a Firefox feature that we should cover? Is there a problem that we don't have an article about? Tell us about it!

First, make sure we don't already know about it:

1. Search the site for an existing article covering the subject.
2. Search Bugzilla for existing requests for the content

If it's not already flagged, file a new bug in Bugzilla.

• Product: support.mozilla.com
• Component: Knowledge Base Articles
• Summary: "KB article: (proposed name of article)"
• Description: Include what the article should cover and any information sources you may have, such as external sites, forum threads, etc.
• Severity:
  • Critical - crucial information missing that users need, for example a widespread problem relating to a recent release
  • Major - important information, such as a how-to on a major feature or an often-encountered problem
  • Normal - information on a minor feature or occasionally encountered problem
  • Minor - a problem encountered infrequently
  • Trivial - a problem likely to affect very few users

If you're willing to write the article yourself, head on over to Creating articles for details!