Is there a Firefox feature that we should cover? Is there a problem that we don't have an article about? Tell us about it!

First, make sure we don't already know about it:

1. Search the site for an existing article covering the subject.
2. Browse through the articles in the staging area to see if there's already an article in progress on the topic.
3. Search Bugzilla for existing requests for the content

If it's not already flagged, file a new bug in Bugzilla.

• Product: support.mozilla.com
• Component: Knowledge Base Articles
• Summary: "KB article: (proposed name of article)"
• Description: Include what the article should cover and any information sources you may have, such as external sites, forum threads, etc.
• Severity:
  • Critical - crucial information missing that users need, for example a widespread problem relating to a recent release
  • Major - important information, such as a how-to on a major feature or an often-encountered problem
  • Normal - information on a minor feature or occasionally encountered problem
  • Minor - a problem encountered infrequently
  • Trivial - a problem likely to affect very few users

If you're willing to write the article yourself, head on over to Creating articles for details!