Support.mozilla.com users are assigned to groups, each with elevating levels of account permissions.

NOTE: Each group inherits permissions from the previous groups.

Anonymous

Anonymous users are people not logged in. Anonymous users can:

  • View articles in the Knowledge base, Administration, How to contribute, and Live Chat documentation categories
  • Post to the Firefox forum
  • Submit article feedback
  • Vote on article feedback polls

Contributor

Contributors are users that are logged in to the site. Contributors can:

  • View articles in the staging area, and the testing area
  • Post to the Contributors forum and Off Topic forum
  • Edit or translate articles in the Knowledge base (pending review), Staging area, and Live Chat documentation
  • Rename articles in the staging area before thay have been approved for the knowledge base.

Reviewer/Approver

Approvers are community members deemed trustworthy enough to make direct edits to public documentation and review other contributor edits. Approvers can:

  • Approve or reject knowledge base edits waiting for review
  • Rename articles after they have been approved
  • Edit or translate contributor documentation
  • View articles in the Archive
  • Create or edit dynamic content blocks

Forum Moderators

The Forum Moderators group is completely separate from Approvers and Local Leaders.

Forum Moderators can:

  • Edit, move, delete, and lock forum posts

Locale Leader

Locale leaders are responsible for administration tasks for the site in a specific language. Locale leaders can:

  • Edit or translate articles in the Administration category.
  • Translate the website interface