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Error loading web sites
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This article provides information on errors you can receive when loading web pages in Firefox. Choose the link that best describes your problem.
Can't connect to any websites after updating Firefox
If you can't connect to any websites after updating Firefox, see Cannot connect after upgrading Firefox.
One of these specific error messages
- This Connection Is Untrusted
- Secure Connection Failed
- Server not found
- Warning Unresponsive script
- Could not initialize the browser security component
- Firefox cannot connect securely because the site uses an older insecure version of the SSL protocol
- The page is not redirecting properly
- Firefox can't connect securely because the SSL protocol has been disabled
- "Error response Error code 500. Message: Internal Server Error" on secure sites
- Firefox has encountered a problem and needs to close
- Mozilla Crash Reporter dialog
A message that mentions:
No error messages, but:
Windows:
Others
Many other errors with web pages can be fixed by clearing the cookies stored by the site and clear your Firefox cache:
3.5:
- At the top of the Firefox windowOn the menu bar, click on the ToolsFirefoxEdit menu, and select Options...Preferences....
- Select the Privacy panel.
- Set Firefox will: to Use custom settings for history.
- Click to open the Cookies window.
- In the Search: field, type the first few letters of the name of the site with problems (e.g. yahoo).
- Select the cookies that come up in the list and click
- Click to closeClose the Cookies window
- Select the Advanced panel at the top of the OptionsPreferences window.
- Click the Network tab.
- In the Cache section, click .
- Click to close the Options windowClick to close the Preferences windowClose the Preferences window
3.0:
- At the top of the Firefox windowOn the menu bar, click on the ToolsFirefoxEdit menu, and select Options...Preferences....
- Select the Privacy panel.
- Click to open the Cookies window.
- In the Search: field, type the first few letters of the name of the site with problems (e.g. yahoo).
- Select the cookies that come up in the list and click
- Click to closeClose the Cookies window
- Select the Advanced panel at the top of the OptionsPreferences window.
- Click the Network tab.
- In the Cache section, click .
- Click to close the Options windowClick to close the Preferences windowClose the Preferences window
Based on information from Error loading websites (mozillaZine KB)
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Page last modified on Wednesday 01 of July, 2009 09:27:43 PST.
- This is a support/troubleshooting article -