Mozilla is not planning any further security and stability updates for Firefox 2, and recommends that you upgrade to Firefox 3 as soon as possible. It's free, and your settings and bookmarks will be preserved.
Also, the Phishing Protection service will no longer be available for Firefox 2 users. Firefox 3 offers a free Phishing and Malware Protection service, which will continue to protect you from online scams and attacks.
Crash when closing a Gmail tab
Show content customized for:
Crash signatures ( what's this? ): UserCallWinProcCheckWow
This crash is often caused by a plugin (particularly the Google Talk plugin). You can disable the plugin by following the following steps:
- Open the Add-ons Window by clicking the Tools menu and selecting Add-ons.
- In the Add-ons window, select the Plugins panel.
- Select Google Talk Plugin and then click the Disable button.
For other plugins, see Troubleshooting Plugins.
If disabling all your plugins does not fix this crash, see Is my Firefox problem a result of malware.
For troubleshooting other types of Firefox crashes, see Firefox crashes
Please rate your experience with solving your problem on support.mozilla.com from 1 (very unsatisfied) to 5 (very satisfied).
Did this article solve a problem you had with Firefox?
Was this article easy to understand?
Submit article feedback
Note that we will not respond to your feedback about this article. However, it will be visible to contributors to this site and may be used to improve this article.
If you need help with solving a Firefox problem: ask a support question
Page last modified on Saturday 19 of September, 2009 10:24:06 PST.
- This is a support/troubleshooting article -