Approving new articles

When an article is created by a contributor, it is first placed in the Staging Area category. Contributors can't place articles directly into the "Knowledge Base" category (which is the category for articles visible to end users),

Articles in the Staging Area category are only visible to logged in users. The article should be reviewed to make sure the information is correct and properly presented. Once the article is deemed ready for the general public, an "Approver" moves the article to the "Knowledge Base" category.

To move an article from the Staging Area to the Knowledge Base, click on "Edit this page". If you have "Approvers" permissions, "Knowledge Base" will be one of the categories available. You don't need to make any edits to the article content. Just change the category from "Staging Area" to "Knowledge Base", indicate the change in your edit summary, and save the edit.

Approving edits to Knowledge Base articles

In order to keep the Knowledge Base from having any incorrect data, all edits to an article must go through a staging copy. Only contributors with "Approvers" permissions can approve an edit. When an edit is approved, the contents of the staging copy is copied over to the Knowledge Base version, and the contributor's name is added to the credits of the Knowledge Base version.

The names of staging copies are the same as their Knowledge Base counterparts, prefixed with an asterisk (*). For instance:
Knowledge Base version: Profiles
Staging copy: *Profiles

When a staging copy is out of sync with its Knowledge Base counterpart, it will be automatically added to a list of articles "waiting for review". There is a link to "waiting for review" list at the bottom of the Contributor Tools sidebar.

You can view the items per locale by going here. Set the language and click Find.

Click on the article in need of reivew. Above the article title, there are links.

• the approved version of this page links to the Knowledge Base version of the article.
• View changes since last approval links to a unified diff between the staging copy and the knowledge base version.
• Approve changes approves the edit.