This article has not yet been translated to Greek (el). Perhaps you could help us with that? Just click translate this page and follow the instructions.

Form autocomplete entries are not saved

Ενέργειες
Show content customized for:

Firefox can remember what you've entered in forms on web pages, also known as text fields. After you've entered something into a form on a web page (such as a search box), the next time you visit that page, your previous entry should be available to re-use. If you find that you can't re-use your form entries, follow the instructions in this article.

For more information on the form autocompletion feature, see the Form autocomplete article.

Autocomplete does not work on certain forms

If you find that Firefox will save form entries for forms on only some websites, but not on others, the site might be telling Firefox to not save form history. This is especially common on email and banking websites.

Autocomplete doesn't work on any forms

If you find that Firefox will not save any text you enter into forms, follow the instructions below.

Check Firefox settings

Make sure that Firefox is set to remember form entries and that saved form entries are not being automatically cleared:

3.5/3.6:
  1. At the top of the Firefox windowOn the menu bar, click on the ToolsFirefoxEdit menu, and select Options...Preferences....
  2. At the top of OptionsPreferences window, select the Privacy panel.
  3. Set Firefox will: to Use custom settings for history.
  4. Make sure that Remember search and form history is selected.
    • Enabling form autocomplete also makes Firefox store search history for the Search bar in the Navigation Toolbar.
  5. Find Clear history when Firefox closes. If it is selected:
    1. Click on the Settings... button.
    2. Make sure that Form & Search History is not selected.
    3. Click OK.
  6. Click OK to close the Options windowClick Close to close the Preferences windowClose the Preferences window.

3.0:
  1. At the top of the Firefox windowOn the menu bar, click on the ToolsFirefoxEdit menu, and select Options...Preferences....
  2. At the top of OptionsPreferences window, select the Privacy panel.
  3. Make sure that Remember what I enter in forms and the search bar is selected.
  4. Find Always clear my private data when I close Firefox. If it is selected:
    1. Click on the Settings... button to open the Clear Private Data window.
    2. Make sure that Saved Form and Search History is not selected.
    3. Click OK to close the Clear Private Data window.
  5. Click OKClose the preferences window.

If either of those options were not set properly, setting them as above should enable form autocomplete.

Check for conflicting extensions

If you find that Firefox's settings were correct, but autocomplete still doesn't work on any forms, check for conflicting extensions:

  1. Click on the Tools menu and select Add-ons. The Add-ons window will open.
  2. Select the Extensions panel.
  3. Look for one of these extensions known to conflict with form autocomplete and click on it to select it.
    • RealPlayer Browser Record Plugin
  4. If a conflicting extension is present, select it.
  5. Click the Disable button.
  6. Close the Add-ons window.
  7. From the menu at the top of the Firefox windowbar, select FileFirefox and then select the ExitQuit FirefoxQuit menu item.

If a conflicting extension was present, form autocomplete should work again after disabling it and starting Firefox again.

Check other programs' settings

Some Internet security software (including antivirus, antispyware, firewall, and privacy programs) will clear Firefox's form history. Check the settings for these programs if you have one or more of them.


Did this article solve a problem you had with Firefox?

Was this article easy to understand?



Page last modified on Δευτέρα 02 of Νοέμβριος, 2009 16:44:59 PST.
Contributors to this page: underpass , Chris_Ilias και Bo .
- This is a support/troubleshooting article -